Contact us

How can we help you?

Email us:
Telephone us: 0300 1234 009


Our Customer Care team is based in Coalville, Leicestershire, and is open from 9:00am to 5:00pm from Monday to Friday.

Out of hours, we operate an emergency repairs service via the same number, 0300 1234 009.

The team can help with:


  • job requests and queries
  • basic planned maintenance queries

Housing services

  • taking payments
  • setting up payments by Direct Debit, Standing Order, and swipe card
  • arrears queries and low-level agreements
  • waiting list application requests and queries
  • general housing advice
  • account queries and statement requests

You can contact us by:

Phone: 0300 1234 009

  • Office address

    Our offices are closed to the public.  

    If you need support or advice on anything from applying for a home to managing your tenancy, contact us and we will arrange for a home visit or appointment.

    Or write to us:
    Memorial House
    Whitwick Business Park
    Stenson Road
    LE67 4JP

Midlands Rural Housing is part of