Help and support other in the community

How you can help and support others in the community

  • Think of others, consider your actions and be kind: People in every community will face the challenges of Coronavirus in some way – from needing basic provisions to help whilst they are unwell.
  • Connect and reach out to your neighbours: As self-isolation increases, we need to find new ways to stay connected and check in on one another for our physical and mental wellbeing. Share phone numbers and stay in touch.
  • Make the most of local online groups. Keep up-to-date, share information and be a positive part of your local community conversations.
  • Support vulnerable or isolated people: Different groups in our communities are at increased risk and social isolation and loneliness are key concerns for all ages. There are things you can do like volunteering for local support services or donating to food banks to help.
  • Share accurate information and advice: Support anyone who may be anxious about Coronavirus. Signpost them to the correct advice from Public Health England and encourage people to follow the correct hygiene practices.

Protecting your mental health

It’s understandable that not only our residents, but communities everywhere will be worried about how their lives are going to be affected over the coming months.

The Government has provided guidance on social distancing for everyone in the UK and how we can all work together to protect older people and vulnerable adults. This includes steps you can take to stay connected with family and friends during this time:

  • Draw on support you might have through your friends, family and other networks. Try to stay in touch with those around you over the phone, by post, or online. Let people know how you would like to stay in touch and build that into your routine. This is also important in looking after your mental wellbeing and you may find it helpful to talk to them about how you are feeling.
  • Remember it is okay to share your concerns with others you trust and in doing so you may end up providing support to them too.

If you are feeling overwhelmed, try talking to your family and friends and sharing how you feel. If you are worried that you may need more help, the following support is available:

Free 24-hour listening support

Samaritans is available to listen at any time of the day or night. You can talk to them about anything that's troubling you, no matter how difficult.

Call free on 116 123 or visit the Samaritans website.

Shout offers confidential 24/7 crisis text support for times when you need immediate assistance.

Text "SHOUT" to 85258 or visit Shout Crisis Text Line.

In a life-threatening emergency, you should dial 999.

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