News

The Skills Toolkit

The Skills Toolkit

During lockdown, if you have the time why not take the opportunity to build up your existing skill set and discover new talents?

Easter Closures 2020

Easter Closures 2020

We are closed from 5pm on Thursday 9th April until 9am on Tuesday 14th April. If you have an emergency repair (see below), please call 0300 1234 009 and select the option to report an emergency repair. Should this number be unavailable please call 0203 7013553. We would like to wish you all a...

Coronavirus (COVID-19): Information for residents

Coronavirus (COVID-19): Information for residents

Questions and Answers for Residents (as at 17th March 2020) How is the Association responding to the spread of the Covid-19 virus? We are well prepared for disruption caused by the virus and have a tested business continuity plan. Our response will be ‘business as usual’, however, we have already...

Why spotting and rewarding talent is more important than ever

Why spotting and rewarding talent is more important than ever

First published on the Inside Housing website on 27 February

Shared ownership: an option you never knew existed

Shared ownership: an option you never knew existed

A National Housing Federation campaign aims to dispel the myths around Shared Ownership and explain what it really means to customers

Christmas and New Year closure

Christmas and New Year closure

Our offices are closed from 12 noon on 24th December 2019 and re-open at 9am on Thursday 2nd January 2020. If you are a resident with an emergency repair please follow the instructions below, if you have a non emergency repair please report this via myhomeonline An emergency repairs are those nee...

Nurturing talent: Our annual apprenticeship awards

Nurturing talent: Our annual apprenticeship awards

The annual awards recognise the outstanding achievements of our apprentices and the positive impact they have made on the business

Clarity of purpose is essential in a changing world

Clarity of purpose is essential in a changing world

This blog first appeared on the Inside Housing website on 25 November 2019.

Customer Service Week

Customer Service Week

It's half way through Customer Service Week and we are proud to be active during this week, following the theme set by the Institute of Customer Service:- Monday – Insight: Knowing your customer and how to deliver to them We have shared some important statistics about our customers - the average...

Why creating a more agile organisation must focus on culture as well as technology

Why creating a more agile organisation must focus on culture as well as technology

This blog first appeared on the Inside Housing website on 1 October

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